Privacy Policy

In compliance with applicable legislation on the protection of personal data, Henko House SAPI de CV, with address at Galileo 8, 2nd floor, Colonia Polanco, Alcaldía Miguel Hidalgo, Postal Code 11550, and email hola@henkowellnessclub.com, is responsible for the use and protection of your personal data. In this regard, we inform you of the following:

1. Personal data we collect

Through this website, and specifically through the Contact and Booking sections, we may collect the following personal data:

  • Full name
  • Email address
  • Phone / mobile number
  • Information related to appointments, reservations or requested services
  • Any other data that the user voluntarily provides in the forms

We do not collect sensitive personal data.

2. Purposes of data processing

The personal data we collect will be used for the following primary purposes:

  • Respond to information requests made through the contact form
  • Manage, confirm and follow up on appointments or reservations (booking)
  • Maintain communication related to the services offered
  • Provide user support and follow-up

Additionally, your data may be used for the following secondary purposes:

  • Sending promotional information, news or content related to wellness and the services offered

If you do not wish your personal data to be processed for these secondary purposes, you may indicate so by sending an email to hola@henkowellnessclub.com.

3. Transfer of personal data

Your personal data will not be shared with third parties, except when necessary to comply with legal obligations or requirements of competent authorities.

4. ARCO rights

You have the right to Access, Rectify, Cancel or Oppose the processing of your personal data (ARCO rights), as well as to revoke the consent granted for its processing. To exercise these rights, you must send a request to the email hola@henkowellnessclub.com, indicating:

  • Name of the data subject
  • Right you wish to exercise
  • Clear description of the request

5. Use of cookies

This website may use cookies and other technologies to improve the user experience. The user may disable the use of cookies through their browser settings.

6. Changes to the privacy notice

This privacy notice may be modified at any time to comply with legal updates or internal improvements. Any changes will be published on this same website.

7. Consent

By providing your personal data through this website, you declare that you have read and accepted this Privacy Policy.

Last update: February 10, 2026